Question - Samsung Trade-In: any issues? | XDA Forums

1 year ago

source link: https://forum.xda-developers.com/t/samsung-trade-in-any-issues.4557991/#post-88200779
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Question Samsung Trade-In: any issues?

jhun80

Senior Member

I had an "almost" successful trade-in from Samsung.com, I sent my S22U and they just received it yesterday. It has no cracks nor scratches at all, it is in prestine condition, I took pictures and videos before boxing it in. Then i received an email saying that the phone have "crack" on body and / screen! So they're going to charge me $155! I was so mad and I immediately called CS and i told them It has no cracks at all before before sending it. Good thing they have an easy to talk to CS. It was resolved immediately because I told them i took pictures and video of it right before i put on the box.

This was my 2nd trade-in nightmare, the 1st one was the Smartwatch trade-in, same thing. They said it has crack also. I wonder who really are checking these?

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