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Apple No Longer Replacing Butterfly Keyboards. Use Website Selling Replacement K...
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Apple No Longer Replacing Butterfly Keyboards. Use Website Selling Replacement Key Kits?
Oct 23, 2013
Richmond, BC, Canada
The spacebar on my MBP 2017 jammed, again, and I was just told by the Apple store that they cant fix it. As was described it would be "cost prohibitive" to replace the top case.
I wouldn't really want to replace the top case as it's otherwise pristine and there is only 100 cycles on the battery. How viable would this be as a self repair? I see there are websites selling replacement key caps and mechanisms. I've pulled apart and serviced my Apple desktops and older (pre-retina) Macbooks / Powerbooks many times, but have never even seen the insides of one of these newer units. They give the impression of being intentionally difficult to service.
Note I also have a much more heavily used and abused 2019, and it's keyboard has never been a problem.
I wouldn't really want to replace the top case as it's otherwise pristine and there is only 100 cycles on the battery. How viable would this be as a self repair? I see there are websites selling replacement key caps and mechanisms. I've pulled apart and serviced my Apple desktops and older (pre-retina) Macbooks / Powerbooks many times, but have never even seen the insides of one of these newer units. They give the impression of being intentionally difficult to service.
Note I also have a much more heavily used and abused 2019, and it's keyboard has never been a problem.
Shirasaki
macrumors G5
May 16, 2015
13,927
8,477
Here we go. The cursed Butterfly keyboard mechanism.
Id reckon the difficulty would be immense given how thin those mechanisms are.
Some other idea would be buying some sorts of parts machine with ok keyboard to replace. Or if you are determined enough you can look up tear down videos online And see if 2020 M1 MacBook keyboard would suite your need. At least they are good and my experience backs it up.
Id reckon the difficulty would be immense given how thin those mechanisms are.
Some other idea would be buying some sorts of parts machine with ok keyboard to replace. Or if you are determined enough you can look up tear down videos online And see if 2020 M1 MacBook keyboard would suite your need. At least they are good and my experience backs it up.
chrfr
macrumors G5
Jul 11, 2009
12,134
5,600
There are no replacement parts for these computers that will work any better. The key caps are not the problem so replacing those won‘t help.The spacebar on my MBP 2017 jammed, again, and I was just told by the Apple store that they cant fix it. As was described it would be "cost prohibitive" to replace the top case.
I wouldn't really want to replace the top case as it's otherwise pristine and there is only 100 cycles on the battery. How viable would this be as a self repair? I see there are websites selling replacement key caps and mechanisms. I've pulled apart and serviced my Apple desktops and older (pre-retina) Macbooks / Powerbooks many times, but have never even seen the insides of one of these newer units. They give the impression of being intentionally difficult to service.
Note I also have a much more heavily used and abused 2019, and it's keyboard has never been a problem.
If your 2019 is a 16“, that doesn’t have the butterfly keyboard, but I have seen several 2019 13” models, which do have butterfly keyboards, with the same keyboard problems; while that iteration of the butterfly design may be slightly more reliable than that in the 2017, it’s still a fundamentally defective piece of junk.
Reactions:
ilikewhey
PBG4 Dude
macrumors 68040
Jul 6, 2007
3,998
4,028
The 2017 keyboards are riveted into the machine. There is no “replacing” these keyboards. This is why Apple’s repair is to replace the whole top case.
maflynn
Moderator emeritus
May 3, 2009
70,104
38,554
This is why even with the repair program Macs equipped with the butterfly keyboards should be avoided. Sadly, for owners who bought new, and don't want to upgrade prematurely are kind of stuck.Here we go. The cursed Butterfly keyboard mechanism.
Fishrrman
macrumors Penryn
Feb 20, 2009
25,357
10,354
OP:
My advice and my opinion only:
Time to start looking for a replacement. One of the new models with a "scissors" keyboard, like the 2021 MBP 14" or 16".
Perhaps you can sell the 2017 "for parts".
Having said that, I'm thinking we're going to start seeing more and more folks with similar complaints in the months to come...
My advice and my opinion only:
Time to start looking for a replacement. One of the new models with a "scissors" keyboard, like the 2021 MBP 14" or 16".
Perhaps you can sell the 2017 "for parts".
Having said that, I'm thinking we're going to start seeing more and more folks with similar complaints in the months to come...
JPack
macrumors G4
Mar 27, 2017
10,136
18,096
Cut your losses and sell the machine. Self-repair is not viable. That's why so many people got their machines repaired under the service program and then immediately sold it.
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