In a tally with the National Labor Relations Board (NLRB) this afternoon, Google Fiber customer service workers — employed by staffing agency BDS Connected Solutions, which is subcontracted by Alphabet — voted nine to one to form a union. They'll be represented by the Alphabet Workers Union, an arm of the Communications Workers of America (AWU-CWA.)

Workers at the store, which operates out of Kansas City, Missouri, told Engadget back in January that they were feeling left out of important workplace conversations, especially around safety and staffing. Kansas City was the market where Google Fiber first launched, approximately a decade ago. Workers at this store skipped straight to petitioning the NLRB for union recognition because, for reasons unknown, the supermajority of union card-signers were seemingly ignored by Google and BDS alike. At the time Emrys Adair, a worker at this location said, "There's been no acknowledgement, no pushback. No response at all yet." Since then neither company responded to Engadget's requests for comment.

Among the ballots cast, nine were in favor while one was opposed; an additional ballot was challenged, but the number of challenged ballots was not sufficient to change the result of the election.

“Our campaign faced many efforts to discourage us from exercising our right to a collective voice on the job. Yet it was always clear to all of us that together we can positively shape our working conditions to ensure we all have access to the quality pay, benefits and protections we have earned," Eris Derickson, one of the retail associate at this location, told press in a statement today. "We all enjoy our work with Google Fiber and look forward to sitting at the negotiating table with BDS Connected Solution to set a new standard for our workplace to improve both worker, customer and company experience.”

The Alphabet Workers Union sees this not only as a victory for this specific store, but part of a broader campaign to level the playing field between Alphabet's full-time staff, and its larger and reportedly worse-compensated TVCs (temps, vendors and contractors, in Google parlance.) “Since our founding we have been committed to tackling Alphabet’s segregative, two-tiered employment system. Alphabet wants to maintain its reputation for treating its workers well but doesn't want to pay for it. Instead, the trillion dollar corporation relies on temporary, contract and vendor workers to provide essential work for the company without the same pay, benefits or rights as full time employees," Andrew Gainer-Dewar, a Google software engineer with AWU-CWA wrote in a statement today.