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华住回应客户被备注“特别提醒”：真诚致歉 完善服务 - 最新消息 - cnBeta.COM
source link: https://www.cnbeta.com/articles/tech/773241.htm
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9月30日上午消息，昨日关于网上传播某客人被华住后台系统备注了“特别提醒”视频一事，华住发表声明称，对于不妥用词给该客人带来的不佳感受，我们致以最真诚的道歉。并已立即第一时间取消了不当备注，更新备注为“给我们提建设性建议的VIP“。
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