Two decades plus since the first product management jobs, there’s still uncertainty about what a product manager does. This Mind the Product post from 2011, What exactly is a product manager?, for example, is still read over 1,000 times a month and has been read a staggering 76,000 times in the last six years.

MTP interviewed lots of product people at the last WebSummit meeting. We asked them questions about their work, their opinions on the way their job is changing, what they find challenging, what a product manager needs to do well to be successful, and so on. We’ve gathered some of these interviews together in a series of short video clips.

We also gathered opinions on the most common misconceptions about product management. It seems many people still don’t understand the basic rationale behind the role – to be the voice of the customer, to oversee the business and lifecycle of a product, to solve problems and create value – all those aspects of the job that you know are fundamental.

What is product management?

What does product management mean to you?

Common misconceptions about product management

This is what some of our interviewees think are some of the biggest misconceptions about their work:

“They think we’re just writing tickets all day.”

“The misconception is that you deliver and then you’re gone and are working on something else.”

“That we’re just project managers, that we’re just about meeting deadlines.”

What are the biggest misconceptions about your job?

There are lots of reasons for this uncertainty. Product is not the same everywhere. It’s not a discipline bound by regulations, like finance or law, and is still a new thing to many businesses – which remain sales-led rather than product-led. There are other factors, and Product has at times not helped its cause. Earlier this month product leader Becky Yelland addressed the huge levels of anxiety among product people and asked whether product management might be headed towards an existential crisis, in part at least because of Product’s insistence on a “right” way to do things.

What do product managers think they do well?

What do you think product managers do really well?