Nokia launches connectivity software to provide ‘broadband boost’ in the US

Wednesday, 23 August 2023 20:08

Finnish telecommunications vendor Nokia has launched Corteca, an end-to-end home connectivity software for broadband devices, which, Nokia claims, will enable service providers to enhance customer experience, generate revenues, and reduce operational costs.

Nokia says more than 40% of households still report in-home connectivity issues and operators are still plagued with complex installation processes, limited interoperability, inconsistent coverage, and dead zones.

Corteca provides a combination of Wi-Fi performance and devices along with customer support tools and proactive monitoring in the cloud to address these issues.

In recent customer trials, Nokia’s Corteca solution increased peak hour Wi-Fi throughput by 70% and reduced average handling time of helpdesk calls by 50%.

Nokia Corteca home connectivity software consists of:
Corteca cloud: an intelligent controller with a “single pane of glass” interface to manage both home Wi-Fi networks, and network-wide broadband device deployments.

Corteca applications: a marketplace with value-added applications so service providers can generate new sources of revenue.

Corteca device software: powering Nokia’s growing line-up of broadband devices for Fiber and FWA gateways and mesh Wi-Fi beacons.

Corteca runs on the in-home broadband and Wi-Fi devices and works in real-time with cloud-based operations to monitor and manage the end-user experience.

“Navigating the complex terrain of single Wi-Fi interfaces, device compatibility and user behaviour requires a harmonious symphony of technical expertise and customer-centric solutions,” said Omdia research director, digital consumer services Michael Philpott.

“Having the ability to both manage the devices in the home and deliver value applications that can be targeted to each unique customer can be a game changer for operators seeking to drive enhanced user experiences and generate additional revenue.”

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Nokia launches connectivity software to provide ‘broadband boost’ in the US