Exalate - Fully customizable & decentralized two-way integration | Product H...
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Support is great. Feedback is even better.
"Thanks for checking out our launch! We would love to hear your feedback on Exalate and how your experience has been so far. We are always seeking new inspiration from our users. So please keep them coming! 🤩
The makers of Exalate"
Hey Hunters! This is Victor, growth marketer at Exalate.
So what is Exalate?
It’s the only decentralized two-way synchronization solution for ITSM tools like Jira, ServiceNow, Zendesk, GitHub, and so on.
We understand the struggles you might face when it comes to implementing in-house solutions; the time, the resources, and the potential errors that could come into play. That’s the very reason why we built Exalate in the first place: to provide an alternative, turning the complex process of integration into a manageable, instance-by-instance operation.
You can set up Exalate in minutes and start straight away, and tailor it to your integration requirements on the go. Or you can simply pass over all the hard work to a team of experts and have them take care of the A-Z of your integration (no matter how complex your use case is). Instead of worrying about maintenance or rising costs, focus on what matters the most to your business.
What are some common use cases Exalate supports? ✅ Escalation e.g. Support/Development alignment ✅ Project collaboration e.g. supply distribution and change management ✅ Information consolidation e.g. open-source project management ✅ Service management e.g. incident management SaaS
Our unique decentralized model is what makes us different from any other solutions. You will retain complete control over the data you share with other parties, and have a similar level of control over the data you receive on your end.
We have different configuration modes to support different users: - Basic mode (Free Plan): Suitable for out-of-the-box basic scenarios - Visual mode: Drag-n-drop interface for straightforward use cases & centralized configuration - Script mode: Groovy-bases scripting engine for unlimited customizability
Our users absolutely love the Script mode, because it empowers them to implement use cases of any complexity and they learn their way around it quite fast.
We have made it our commitment to focus on project management and ITSM tools because we believe that smooth collaboration is the key to a successful business. And as the world rapidly progresses towards an interconnected network of companies, it only becomes clearer that this is the only way - and the smartest - way forward.
So let’s sync! Victor
@victorcucu7 @sentry_co Let me chime in for Victor here :)
1. Connecting support and dev teams, basically to ensure simple escalation processes, faster response time and ticket closure, and as a result - customer retention.
2. Project collaboration, is very typical for external connections: I want to build this thing but we don't have anyone internally with enough expertise in this area, so I'll collaborate with this company that knows everything about this. We use Jira, they use Azure DevOps for task tracking - no problem we're gonna use exalate to have a wholesome view on each side.
3. Information consolidation: M&As, branches, even internally when top management wants to know what their mid-managers are doing, but don't want to talk to them 😅
Does this cover it? :)
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