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What To Do If The Touchpad Isn't Working On Your Laptop

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What To Do If The Touchpad Isn't Working On Your Laptop

laptop touchpad
Anyaberkut/Getty Images
By Daniel Trock/June 18, 2023 10:00 pm EST

Generally speaking, the best way to control any personal computing device is a wired mouse. Of course, if you're using a laptop on the go, you may not have the space necessary for a mouse, assuming you even have one with you. Thankfully, you've always got your trusty touchpad to fall back on: it's not the most comfortable or efficient way to control your computer's pointer, but since it's part of the laptop, it's always available for you to use. At least, until it isn't.

While your laptop's touchpad may be integrated into its body, it is still technically a separate device, which means it can occasionally go on the fritz independent of the laptop itself. Depending on your situation, such as if you're on an airplane or other isolated location, this could prove potentially problematic. You'd do well to either remedy it as quickly as possible, or start lugging around a wired mouse with you.

Fixing the Touchpad on a Windows laptop

Samsung laptop touchpad
Bloomberg/Getty Images

When it comes to Windows laptop touchpads, the name of the game is drivers. Assuming your laptop hasn't suffered some kind of critical hardware failure — an issue that would probably be swiftly apparent — then the problem is probably the mouse and pointer drivers. To repair drivers, there are two options to try.

First, try a driver update. If there is a problem with the pointer drivers, an update may remedy it. Note that this process is identical for both Windows 10 and Windows 11:

  1. Type "Device Manager" into your Start menu search bar.

  2. Open the Device Manager.

  3. Expand the "Human Interface Devices" tab. Alternatively, expand the "Mice and other pointing devices" tab.

  4. Find your trackpad on the list.

  5. Right-click on your trackpad and click "Update driver."

The update wizard will automatically check for driver updates and, if available, will install them.

If the problem is more ingrained, you may need to perform a fresh installation of drivers.

  1. Type "Device Manager" into your Start menu search bar.

  2. Open the Device Manager.

  3. Expand the "Human Interface Devices" or "Mice and other pointing devices" tab.

  4. Find your trackpad on the list.

  5. Right-click on your trackpad and click "Uninstall device."

  6. Confirm the uninstall.

  7. Restart your PC.

When you restart, Windows will automatically detect the missing driver and reinstall it, hopefully solving any touchpad problem in the process.

Fixing the Touchpad on a Mac laptop

macbook laptop touchpad
Ivan_Shenets/Shutterstock

If you're having problems with your Mac laptop touchpad, the cause may be in the internal settings. MacOS has several features for its touchpads that Windows devices don't have that are intended to give you a greater degree of control, but they can make things a bit more complicated by accident. If your touchpad isn't responding, disabling these features could be the solution.

  1. Open the Apple menu.

  2. Click System Settings.

  3. In the System Settings sidebar, click "Trackpad."

  4. Disable the "Ignore accidental trackpad input" option.

When this setting is disabled, your touchpad will receive whatever input you give it, even if you're using multiple fingers.

Alternatively, the problem may be that your Mac laptop is simply running low on power. Some low-power warnings are hidden from view when not plugged in, but when the battery is low, input devices may start to waver. Plug your laptop in and let it charge up for a while, and it may resolve any issues.

If the issue is not fixed, it is possible that your Mac laptop is experiencing a hardware failure, in which case you should take it to a licensed Apple repair center for service.

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Next Up

How To Fix Windows 11's Most Common Issues

Windows 11 on folding computer
diy13/Shutterstock
By Bharat Bhushan/Updated: March 7, 2022 10:05 am EST

Arguably, Microsoft jumped the gun with Windows 11, which had its share of issues and bugs at launch. Some of them were fixed in consequent updates, while others persist even today. Window 11 cannot be called flawless after months of tinkering around since some issues still persist and are reported by users on forums from time to time.

A few bugs that have come up are a result of settings malfunction at a deeper level while some prop-up due to anomalies in the software code. Earlier we narrowed in on the Windows 11 problems and their easy fixes. Now we've dug up more common issues that have been bugging users lately, and detailed solutions to make the overall user experience on your Windows system smoother for you.

Windows 11 slowing down SSD

Crucial

Some users who have upgraded from Windows 10 to Windows 11 are experiencing reduced performance with their computers' solid-state drives (SSD). Reddit communities and Microsoft's support forum are filled with complaints of the upgrade affecting SSD write speeds. According to BetaNews, the drop in performance has been verified by benchmark tests like CrystalDiskMark. The results show reduced random write speed approaching 50 percent that of earlier performance with Windows 10 with the same hardware.

how_to_fix_windows11_common_issues_3.jpg
Microsoft

Thankfully there's a very easy fix to this head-scratching problem courtesy of an official patch from Microsoft: the KB5007262 patch. The update will not be automatically pushed out to all the Windows 11 systems – so it'll have to be installed manually. Anyone experiencing the issue with SSD speed can head over to the Microsoft Update Catalog and download the patch. The description of the update says the update patches the issue with NVMe, SSD, and hard drive performance which occurs due to NTFS USN journaling being enabled. Apparently, the USN journal on disk C: is enabled by default.

Error 0x80070070 while upgrading

Microsoft

For users upgrading from Windows 10 to the new operating system, an irksome error can be a roadblock. We are talking about the error code 0x80070070, which occurs when there isn't adequate space to install the required setup on your system. It pops-up mostly as an error code with string 0x80070070 – 0x50011, 0x80070070 – 0x50012, or 0x80070070 – 0x60000. Rather than removing apps and software to make up for space, an easy fix (via Windows Central) can make things easier for you.

how_to_fix_windows11_common_issues_5.jpg
Microsoft

Removing temporary files from your system will (quite possibly) deliver the space you'll need to continue operating your PC. To remove temporary files from your PC, go to Settings, click on System and then click on Storage. Here you'll find a section called Temporary files. Clicking on it further opens up a section where you can choose which temporary files to get rid of. Make sure you do not remove the "Windows Setup temporary files" or "Windows ESD installation files", these are upgrade files of the OS.

Google Chrome not working

If you're unable to use Chrome on Windows 11, this could be due to a wide number of reasons. It could be due to compatibility issues, corrupted files, or conflicting app behavior. To troubleshoot, you can restart your system and check back on Chrome to see if it is working fine. Else head over to the Google Chrome icon, right-click on it and select Properties. Then click on the Compatibility tab and select Run compatibility troubleshooter. At your own risk, you may also want to try to disable any antivirus program you have installed on the system – or whitelist Google Chrome from its settings.

If this doesn't fix the problem, you may need to delete the folder containing the profile data for Google Chrome. To do this, press Windows key + R to open the Run dialog box; here enter "%USERPROFILE%\AppData\Local\Google\Chrome\User Data" and trace the Default folder and create a copy of it to backup files. Then delete the folder. No success yet? You may have to flush the DNS cache (via Guiding Tech) by opening Terminal with the shortcut Window key + X. Here type the command "ipconfig/flushdns" and press Enter.

If the issue persists, you may be required to reset the network setting by pressing the Windows key + I shortcut. In the window select "Network & Internet" and click on the Advance network settings. Under the "More Settings" tab select the Network reset option.

Search not working correctly

Windows 11 has a strange bug that freezes the search bar, resulting in your inability to type addresses or search queries. Users have also reported being unable to see files and apps when typing in the search bar. If none of the obvious fixes such as restarting the PC or Search and Indexing troubleshooter have worked for you, then the first option is to restart the SearchHost.exe manually. To do this, open the Task Manager by pressing Ctrl+Alt+Del and look for the "SearchHost.exe" file. Then select End Task and click on End Process.

Alternatively, you can restart the Windows Search service (via Make Use of) by pressing Win+R to open the Run dialog box. Thereafter enter "services.msc" to open the Services console, and seek out Windows Search. Double click on it to launch the Properties window. Now click the Stop button and then click on Start.

how_to_fix_windows11_common_issues_8.jpg

For users who are having difficulty with the search queries, the best option is to rebuild the search index. Open Settings by pressing Win+I, click on Privacy & Security, and then on the right pane select Searching Windows. In the window that opens, select Advanced indexing options at the bottom, thereafter, select the Advanced button. Here click the Rebuild option; this will fix the indexing issue and the files or apps should now show up as usual.

Color rendering bug

Some users have been reporting a very strange bug (via Windows Latest) with an upgraded Windows 11 package that renders colors on HDR screens incorrectly. This is utterly frustrating for editors or professionals who have to frequently use third-party image editing software. This is most noticeable when white colors are shaved or white or lighter backgrounds are added. The offset hues look bright yellow when they are supposed to be pure white.

how_to_fix_windows11_common_issues_10.jpg
Microsoft

Microsoft has publicly acknowledged this bug, detailing the reason. It happens when the Win32 APIs return unexpected information or errors under a certain set of conditions on a few displays.

Microsoft has emphasized that the bug does not affect all color profile management programs, and claims that they are working on the color issue affecting the Windows 11 version 21H2. The fix is expected to roll out in late January. Users who are experiencing this issue may have one choice: remain patient and install the Windows update patch as soon as it arrives. Microsoft suggests (in official documentation linked above) that they expect an update and fix by "late January."

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