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Issues and Quandaries Regarding my iPhone XR and moving off of it | MacRumors Fo...
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Issues and Quandaries Regarding my iPhone XR and moving off of it
For context: I originally bought my current 128GB iPhone XR as a stopgap replacement to my then 128GB iPhone 7 Plus. At the time, the iPhone 12 phones were the newest and I wasn't wanting to upgrade to them, but rather wait. Well, maybe I waited a bit too long. But, that's a story for another time. I'm currently getting ready to pull the trigger on a 256GB iPhone 13.
My iPhone XR has one big issue. The Phone app has issues. If I'm on a call, and I hit the sleep/wake button, there's a 95% chance the call will end. If I'm on a call, I have to hit the speaker phone button several times to turn on speaker phone (it's more troublesome when I have other Apple devices that I could transfer the call over to, but it's still really bad when there aren't any) and sometimes, it never turns on. (Yes, my digitizer and screen are just fine and I have no touchscreen issues on this phone on any other app.). Similarly, the buttons in visual voicemail are also super finicky and don't always work. Getting a voicemail to be played over speakerphone is more miss than hit. I have no idea why. I've tolerated these problems for way longer than any reasonable person might, but I think that's largely because phone calls and the Phone app is not an app I use very frequently. I mainly text and use apps. For what it's worth, I have zero problems in FaceTime, Facebook Messenger, or any other app that can be used to make and receive phone calls of some sort. Other than that, the phone is fine.
Usual non-invasive troubleshooting steps all don't seem to do anything. I have force-quit the app a bunch, rebooted a bunch, even reset network settings, all to no avail. The only things I haven't tried are a DFU restore and updating my phone past the iOS version it's currently on. I'm ashamed to admit that I'm still on iOS 14.8.1.
The reasons for this were simply (a) I didn't intend to have this phone for two years; it was a stopgap, (b) I much prefer bumping to a whole new iOS or iPadOS release via a clean rebuild using DFU restores, (c) the computer that I currently sync my music to is in a bit of a state of disarray, and (d) given, point (b) and the fact that this is my active iPhone, and therefore the mandatory center of all ecosystems, it's going to take much more time than usual and entail a lot more forethought on my part.
Apple will give me $150 towards trading this iPhone in. eBay shows that I can get $250 for it. Even if I didn't have this issue with the Phone app, I'm still moving to the iPhone 13 (I'm tired of the XR's single lens camera system and I know there are plenty of rad hardware features that came about from A13 Bionic through A15 Bionic). I also fell out of AppleCare+ two days ago, but still have 28 days to renew it.
I'm torn between doing the following things:
1) Trading it into Apple as it is and hoping the Phone app issues are not hardware related, taking my $150 discount off of the cost of the 256GB iPhone 13 and calling it a day
2) DFU restoring my iPhone XR to iOS 16.3.1 (since I'm going to be getting a brand new phone soon anyway) and seeing if that fixes my problems:
2A - if it does, I get my new iPhone 13 and list the iPhone XR on eBay once I've successfully moved over
2B - if it does not, I extend AppleCare+ (maybe not with theft and loss, and only long enough to take it into an Apple Store to get it repaired or, more likely, replaced), then I get to sell an unused refurbished 128GB iPhone XR and probably more than make back the $7.99 or whatever that it cost to renew AppleCare+. I would, promptly stop paying for it for the following month.
Firstly, has anyone ever had Phone app issues similar to the ones I'm having on this iPhone XR with iOS 14.8.1 on ANY OTHER iPhone (whether a XR and/or iOS 14.8.1 or otherwise)?
Secondly, given that selling this phone could make me another $100 over what Apple would give me, what would you do in this situation if you were in my shoes? I wasn't so enamored with this phone that I care to keep it (the way that I still have my iPhone 6s Plus for sentimental reasons), and not getting any money from it seems silly.
My iPhone XR has one big issue. The Phone app has issues. If I'm on a call, and I hit the sleep/wake button, there's a 95% chance the call will end. If I'm on a call, I have to hit the speaker phone button several times to turn on speaker phone (it's more troublesome when I have other Apple devices that I could transfer the call over to, but it's still really bad when there aren't any) and sometimes, it never turns on. (Yes, my digitizer and screen are just fine and I have no touchscreen issues on this phone on any other app.). Similarly, the buttons in visual voicemail are also super finicky and don't always work. Getting a voicemail to be played over speakerphone is more miss than hit. I have no idea why. I've tolerated these problems for way longer than any reasonable person might, but I think that's largely because phone calls and the Phone app is not an app I use very frequently. I mainly text and use apps. For what it's worth, I have zero problems in FaceTime, Facebook Messenger, or any other app that can be used to make and receive phone calls of some sort. Other than that, the phone is fine.
Usual non-invasive troubleshooting steps all don't seem to do anything. I have force-quit the app a bunch, rebooted a bunch, even reset network settings, all to no avail. The only things I haven't tried are a DFU restore and updating my phone past the iOS version it's currently on. I'm ashamed to admit that I'm still on iOS 14.8.1.
The reasons for this were simply (a) I didn't intend to have this phone for two years; it was a stopgap, (b) I much prefer bumping to a whole new iOS or iPadOS release via a clean rebuild using DFU restores, (c) the computer that I currently sync my music to is in a bit of a state of disarray, and (d) given, point (b) and the fact that this is my active iPhone, and therefore the mandatory center of all ecosystems, it's going to take much more time than usual and entail a lot more forethought on my part.
Apple will give me $150 towards trading this iPhone in. eBay shows that I can get $250 for it. Even if I didn't have this issue with the Phone app, I'm still moving to the iPhone 13 (I'm tired of the XR's single lens camera system and I know there are plenty of rad hardware features that came about from A13 Bionic through A15 Bionic). I also fell out of AppleCare+ two days ago, but still have 28 days to renew it.
I'm torn between doing the following things:
1) Trading it into Apple as it is and hoping the Phone app issues are not hardware related, taking my $150 discount off of the cost of the 256GB iPhone 13 and calling it a day
2) DFU restoring my iPhone XR to iOS 16.3.1 (since I'm going to be getting a brand new phone soon anyway) and seeing if that fixes my problems:
2A - if it does, I get my new iPhone 13 and list the iPhone XR on eBay once I've successfully moved over
2B - if it does not, I extend AppleCare+ (maybe not with theft and loss, and only long enough to take it into an Apple Store to get it repaired or, more likely, replaced), then I get to sell an unused refurbished 128GB iPhone XR and probably more than make back the $7.99 or whatever that it cost to renew AppleCare+. I would, promptly stop paying for it for the following month.
Firstly, has anyone ever had Phone app issues similar to the ones I'm having on this iPhone XR with iOS 14.8.1 on ANY OTHER iPhone (whether a XR and/or iOS 14.8.1 or otherwise)?
Secondly, given that selling this phone could make me another $100 over what Apple would give me, what would you do in this situation if you were in my shoes? I wasn't so enamored with this phone that I care to keep it (the way that I still have my iPhone 6s Plus for sentimental reasons), and not getting any money from it seems silly.
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