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Question - Call and Data performance Issue | XDA Forums
source link: https://forum.xda-developers.com/t/call-and-data-performance-issue.4540721/#post-88087017
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Question Call and Data performance Issue
Hi,
I don't know if it's really since I've update the phone to Android 13 or not (when it's released).
But since 3 weeks, I've very poor performance during call (call shut off, bad reception, words missing, echo) and a very bad connectivity when I'm on cellular data.
For exemple, at the exact same location (my desktop), sometime I've 250Mb/s in DL and 30/40Mb/s in UP, and just after (in a minute), only 10Mb in Dl and 180KB/s in UP.
I've tested in differents configuration, 5G, 4G, HSPA, other places in my house or city, holding phone in my hand or not. Sometimes I've better performance, but sometimes also, without moving, after a very good speed test I've only 1Mb/s in DL and 10Kb/s in UP... When the connection is Low, the DL speed is enought to view a YT video, but the time to start the video is incredible because the UP speed (for the requests) is very very low...
Did you think it's possible that the update reduce performance due to a bug or something ? Anyone else have this problem ? (Apparently no...)
Thank you
I don't know if it's really since I've update the phone to Android 13 or not (when it's released).
But since 3 weeks, I've very poor performance during call (call shut off, bad reception, words missing, echo) and a very bad connectivity when I'm on cellular data.
For exemple, at the exact same location (my desktop), sometime I've 250Mb/s in DL and 30/40Mb/s in UP, and just after (in a minute), only 10Mb in Dl and 180KB/s in UP.
I've tested in differents configuration, 5G, 4G, HSPA, other places in my house or city, holding phone in my hand or not. Sometimes I've better performance, but sometimes also, without moving, after a very good speed test I've only 1Mb/s in DL and 10Kb/s in UP... When the connection is Low, the DL speed is enought to view a YT video, but the time to start the video is incredible because the UP speed (for the requests) is very very low...
Did you think it's possible that the update reduce performance due to a bug or something ? Anyone else have this problem ? (Apparently no...)
Thank you
You can reset network settings or change/add APN ... But did you try same sim card in another phone ,or did you try to use another sim in that phone ? This way you will know if it is a phone problem or network problem.
I've tried the network reset and in France, Orange as only one APN... I can't test with my sim in my Old XZ1 because I've switched to eSim...
I've check with another sim, the antenna of this operator is really close to me (200m instead of 800m of orange one) but the result is the same, only few Mbps or Kbps...
Also, I've used my phone for sharing Internet to my PC when I buy it in November without issues and now, approximately after the android 13 update, I've this issue...
I don't if it's possible that the antenna has damage after time (without physical damage I mean). The phone hasn't fall down yet.
I've check with another sim, the antenna of this operator is really close to me (200m instead of 800m of orange one) but the result is the same, only few Mbps or Kbps...
Also, I've used my phone for sharing Internet to my PC when I buy it in November without issues and now, approximately after the android 13 update, I've this issue...
I don't if it's possible that the antenna has damage after time (without physical damage I mean). The phone hasn't fall down yet.
Last edited: Jan 14, 2023
pierzowiak
Senior Member
Jun 24, 2009
Stockholm
I've tried the network reset and in France, Orange as only one APN... I can't test with my sim in my Old XZ1 because I've switched to eSim...
I've check with another sim, the antenna of this operator is really close to me (200m instead of 800m of orange one) but the result is the same, only few Mbps or Kbps...
Also, I've used my phone for sharing Internet to my PC when I buy it in November without issues and now, approximately after the android 13 update, I've this issue...
I don't if it's possible that the antenna has damage after time (without physical damage I mean). The phone hasn't fall down yet.
I have the same issue, my Xperia 5 IV phone has just back from the service. They made some software reset but it didn't help. I'm sending it again tomorrow. I think it is related to Android 13, tested with different sim cards, different settings, APN etc. Nothing helps.
Hey, have you received the new update (64.1.A.0.860) ? Have you test it ? I've the update but no more datas atm I need to wait until 5th ^^
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