Micromessaging: Why Great Leadership is Beyond Words - Stephen Young | Nextbigwh...
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Setting The Stage
We've all had conversations with people who, despite not moving an eyelash or a single facial muscle, clearly communicated the message, "The sooner I get away from you, the happier I will be." A wide smile, direct gaze, and firm handshake, on the other hand, do not always convey admiration.
Sending micromessages that convey your intended message necessitates a thorough understanding of how others interpret truth or see through deception.
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