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Meta reportedly accused dozens of workers of improperly accessing users' account...

 1 year ago
source link: https://finance.yahoo.com/news/meta-reportedly-accused-dozens-workers-231403371.html
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Meta reportedly accused dozens of workers of improperly accessing users' accounts — in some cases in return for payments of thousands of dollars

Aaron Mok
Fri, November 18, 2022, 8:14 AM·3 min read
Meta Mark Zuckerberg
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  • Meta fired dozens of workers after accusing them of accessing user's accounts without authorization, the WSJ reports.

  • Those fired allegedly took advantage of 'Oops,' an internal tool meant to allow exclusive access to Facebook accounts.

  • Some of the fired workers denied the accusations on the basis of coercion and lack of awareness.

Meta fired dozens of workers after accusing them of taking advantage of an internal tool to access Facebook user accounts without authorization, with some of the activity allegedly taking place in exchange for bribes, according to a report from Wall Street Journal on Thursday.

Some of the fired employees were contracted security guards at Meta's facilities who reportedly used an internal Facebook tool called 'Oops' that helps users who forgot their passwords or emails or were hacked to regain access to their accounts.

Employees are only to use Oops — short for Online Operations — on a case-by-case basis to help friends, family, businesses partners, and public figures recover their Facebook accounts by filling out a form.

However, tasks handled by Oops jumped to more than 50,0000 in 2020 from 28,270 tasks in 2017 to 50, 270 — a 56% uptick in usage,which raised eyebrows among Meta executives, according to an internal document the Journal reviewed.

As part of an internal investigation, Meta executives reportedly found that some employees were abusing Oops by working with third parties to gain unauthorized access to accounts in exchange for tens of thousands of dollars.

One employee was Reva Mandelowitz, a security guard from Meta's security contractor Allied Universal whose employment was terminated in February after the company learned that she had allegedly received thousands of dollars in bitcoin for resetting a handful of user accounts for hackers, reported the Journal.

She told the Journal in an interview that the accusations were false, saying that she requested 20 account resets for loved ones and was coerced by an unknown person to ask for more.


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