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Ally Vs. Marcus: Which Online Bank Is Better?

 2 years ago
source link: https://www.businessinsider.com/personal-finance/ally-vs-marcus-comparison-review
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Ally vs Marcus: Which online bank is better?

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Ally logo and Marcus by Goldman Sachs logo side by side on personal finance background

Ally and Marcus are two online-only banks. Ally; Marcus by Goldman Sachs; Insider

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Insider's experts choose the best products and services to help make smart decisions with your money (here’s how). In some cases, we receive a commission from our our partners, however, our opinions are our own. Terms apply to offers listed on this page.

The bottom line: Ally may offer a more appealing savings account and CDs depending on your preferences. If you want to open a checking or money market account, Ally is your only option between the two.

Find the right savings account for you

Marcus by Goldman Sachs and Ally are two top-tier online banks. To help you figure out which one is the best fit for you, we've analyzed the details of each of their bank accounts, then selected a winner for each category. We've also compared the financial institutions in trustworthiness so you can see how a bank deals with customer issues and complaints.

Pros and cons of Ally

ProsCons
  • 24/7 live customer support over the phone and through live chat

  • Savings, checking, CDs, and money market accounts

  • Variety of additional banking services, like mortgages, loans, and investment accounts

  • Savings account helps you save for individual goals

  • Unable to deposit cash
  • C- rating from the Better Business Bureau for unresolved complaints
  • No physical locations

Pros and cons of Marcus

ProsCons
  • 24/7 live customer support through live chat

  • Savings and CDs

  • Some banking services, like loans and investment accounts

  • Marcus Insights allows you to track spending and monthly cash flow through the bank's mobile app

  • A+ rating from the Better Business Bureau

  • Unable to deposit cash
  • No checking account or money market account
  • Some banking services aren't offered, like mortgages
  • Mobile app doesn't come with a mobile check deposit feature
  • No physical locations

Ally vs. Marcus savings account comparisons

Below, we've compared high-yield savings accounts offered by each bank. 

 Ally High Yield Savings AccountMarcus by Goldman Sachs High Yield Online Savings Account
Annual Percentage Yield (APY)2.35% APY2.35% (as of 10/13/2022) (as of 10/13/2022)
Minimum opening deposit$0$0
Monthly service feeNoneNone
Perks
  • Savings buckets allow you to separate money and create individual goals
  • Surprise savings tools automatically transfer extra money from your checking account to help you save
  • Marcus Insights allows you to track your spending and monthly cash flow through the bank's mobile app
Caveats
  • To deposit cash, you'll need to transfer money from another Ally account or an external bank account
  • To deposit cash, you'll need to transfer money from an external bank account
Next stepsLearn moreLearn more

Winner: Ally

The bare bones of both banks' high-yield savings accounts are similar — no minimum opening deposit and no monthly services fees. However, Ally provides more actionable savings tools that can help you follow through with your personal finance goals. 

Ally Ally High Yield Savings Account
Ally High Yield Savings Account
4.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
2.35% APY
Minimum Deposit Amount
On Ally's website

Ally High Yield Savings Account

Ally Ally High Yield Savings Account
On Ally's website

Deposit Details

Annual Percentage Yield (APY)
2.35% APY
Minimum Deposit Amount
Editor's Rating
4.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

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Highlights

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Additional Reading

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Ally vs. Marcus CD comparisons 

Below we've compared Ally and Marcus's regular CDs.

Both institutions offer more CD options, though. Ally has an 11-month no-penalty CD and Raise Your Rates CDs that may increase your rate if Ally's rates rise during your term. Meanwhile, Marcus has a 7-month, 11-month, and 13-month no-penalty CD.

 Ally High Yield Certificate of DepositMarcus by Goldman Sachs High-Yield CD
Terms lengths3 months to 5 years6 months to 6 years
Minimum opening deposit$0$500
Annual Percentage Yield (APY)1.00% to 3.50% APY2.50% to 3.50% APY (as of 10/13/2022)
Early withdrawal penalties60 to 150 days of interest90 days to 365 days of interest
Next stepsLearn moreLearn more

Winner: Ally

Marcus and Ally offer similar interest rates, but Ally lets you open a CD with $0. You might still consider Marcus if you want to open a 6-year CD or multiple no-penalty CDs, though.

Ally Ally High Yield Certificate of Deposit
Ally High Yield Certificate of Deposit
4.5/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
1.00% to 3.50% APY
Minimum Deposit Amount
On Ally's website

Ally High Yield Certificate of Deposit

Ally Ally High Yield Certificate of Deposit
On Ally's website

Deposit Details

Annual Percentage Yield (APY)
1.00% to 3.50% APY
Minimum Deposit Amount
Editor's Rating
4.5/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

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Highlights

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Additional Reading

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Ally vs. Marcus checking account and money market account

Marcus only offers a high-yield savings account and CDs. If you'd like to open a checking account or money market account, then you'll have to turn to Ally.

Ally has an interest-earning checking account that doesn't charge monthly service fees, overdraft fees, or out-of-network ATM fees. You'll have access to 43,000 ATMs throughout the US, and Ally also reimburses up to $10 in out-of-network ATM fees and you can get your paycheck up to two days early if you set up direct deposit.

Ally's money market account is pretty similar to the bank's high-yield savings account. The main difference between the two accounts is the money market account includes a debit card and paper checks.

Winner: Ally

Marcus doesn't have checking accounts or money market accounts, so Ally is the default winner for these categories. 

Ally Ally Interest Checking Account
Ally Interest Checking Account
4.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
0.10% to 0.25% APY
Minimum Deposit Amount
On Ally's website

Ally Interest Checking Account

Ally Ally Interest Checking Account
On Ally's website

Deposit Details

Annual Percentage Yield (APY)
0.10% to 0.25% APY
Minimum Deposit Amount
Editor's Rating
4.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

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Highlights

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Additional Reading

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Ally Ally Money Market Account
Ally Money Market Account
4.25/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
2.35% APY
Minimum Deposit Amount
On Ally's website

Ally Money Market Account

Ally Ally Money Market Account
On Ally's website

Deposit Details

Annual Percentage Yield (APY)
2.35% APY
Minimum Deposit Amount
Editor's Rating
4.25/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Highlights

Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Additional Reading

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Ally vs. Marcus trustworthiness and BBB rating

We use ratings from the Better Business Bureau so you can see how a bank deals with customer issues. 

Ally received a C- rating from the BBB because it has a high volume of customer complaints and two unresolved complaints. Marcus received an A+ rating.

A good BBB rating isn't necessarily the be-all and end-all. Talk to current customers or read online customer reviews to see if a financial institution might be a good fit.

Neither Ally nor Marcus has been involved in any recent public scandals. 

Winner: Marcus

Marcus hasn't been involved in any public controversies, and according to the BBB, it efficiently responds to customer complaints. While Marcus beats Ally in this category, Ally is still a trustworthy bank.

Junior Banking Reporter
Sophia Acevedo is a junior banking reporter at Insider who covers banking and savings for Personal Finance Insider. She is also a Certified Educator in Personal Finance (CEPF). She joined Insider in July 2021 as a fellow for the Personal Finance Insider Reviews team. Before joining the Insider team, she was a freelancer based in Los Angeles and worked briefly in publishing. She also graduated from California State University Fullerton in 2020. You can reach out to her on Twitter at @sophieacvdo or send a quick email at [email protected]. Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>
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