

iPhones call police after mistaking rollercoaster rides for car crashes
source link: https://www.telegraph.co.uk/business/2022/10/10/iphones-call-police-mistaking-rollercoaster-rides-car-crashes/
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iPhones call police after mistaking rollercoaster rides for car crashes
Apple's new crash detection feature is designed to detect serious car accidents

The iPhone 14, which includes the new feature, launched last month in the UK
Rollercoaster riders have accidentally called the emergency services as the movements set off the iPhone 14's sensor for serious car crashes.
Apple's latest smartphone has a new crash detection feature which is supposed to make an automated call to 999 if it believes the user has been in a road accident.
The iPhone 14 and the company’s new Apple Watch include accelerometers and a gyroscope, which can measure sudden changes in speed and direction.
The phone’s software is designed to pick up if a sudden stop might have been the result of a car accident.
If the sensors detect a user has been in an accident, the phone will display an alert and after 20 seconds make an automated call to first responders in case the user cannot reach their phone or is unconscious.
However, the tech giant’s software appears to be mistaking the jerks and jolts experienced by thrill seekers on theme park rides for life-threatening collisions.
Theme parks in the US have started urging guests to switch off their mobile phones or put them on flight-safe mode when they go on rides, according to blogger Coaster 101.
One sign at the Dollywood theme park said: “Cell phones and other devices should not be brought aboard any attraction.
“Due to the dynamic movement you will experience on this ride, Apple Watches and similar devices may activate their emergency call function.
“To prevent your device making unintended 911 calls, please turn it off or enable airplane mode”.
On its website, Apple says its crash detection feature is “designed to detect severe car crashes – such as front-impact, side-impact and rear-end collisions and rollovers.”
The Wall Street Journal reported that in Cincinnati, one police force had received six false alarm calls from iPhone users at the local Kings Island amusement park. In one case, responders were dispatched to the park.
An Apple spokesman told the newspaper its algorithms were “extremely accurate in detecting severe crashes” and had been validated using over a million hours of crash-test data.
The company said the technology would continue to improve over time.
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