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[Help needed] Social and mobile support stats

 2 years ago
source link: https://support.mozilla.org/en-US/forums/contributors/715844?last=83838
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SUMO community discussions

[Help needed] Social and mobile support stats

  • 0 Replies
  • Last reply by Kiki
  1. July 8, 2022 at 8:16:23 AM PDT

    Hi folks,

    I'm posting it here since it's not always easy for you to discover contribution opportunity through social and mobile support because we're using a third party tool. However, for your visibility, here's how our queue look like in Conversocial at the moment:

    • FirefoxSupport Twitter: 15 conversations left
    • Firefox for Android high rating: 25 reviews left
    • Firefox for Android low rating: 44 reviews left
    • Firefox Focus: 9 reviews left

    For those of you who don't have access to Conversocial but interested to help, please let me know! I'd be happy to walk you through the procedure. And if you already have access to Conversocial, please hop in this weekend (or whenever you have the time) and help these people find solution to their Firefox problem.

    It maybe worth looking into the Mobile Support common issues to check out some of the known issue in mobile product as well as Firefox 102 SUMO sprint page to find more information about the current release.

    Keep on rocking the helpful web, Kiki

    Modified by Kiki on July 8, 2022 at 8:21:05 AM PDT


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