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Cannot add new contacts on Mac
source link: https://forums.macrumors.com/threads/cannot-add-new-contacts-on-mac.2243818/
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Cannot add new contacts on Mac
Apr 11, 2018
1,386
4,383
New, old problem here, might have started back up again after last MacOS update to 10.15.5 on a 2017 MBP, the mail and contacts app are the front end for my work emails coming from google. iCloud is not involved.
Whenever I try to add a new contact I have about 10 seconds, whether I type anything or not, until the new contact window closes and I am back to the main contacts screen and there is a contact added to the bottom that says "No Name". A little internet research found a workaround where you disconnect from the internet till you are done entering contacts then reconnect and they sync properly.
Anyone else familiar with this and know how to fix it?
Many thanks in advance!
P.S. - I can enter the contact on my iPad or iPhone and it works fine and syncs to the Mac but......
P.P.S. - I can edit existing contacts on my mbp, cannot create new ones
Whenever I try to add a new contact I have about 10 seconds, whether I type anything or not, until the new contact window closes and I am back to the main contacts screen and there is a contact added to the bottom that says "No Name". A little internet research found a workaround where you disconnect from the internet till you are done entering contacts then reconnect and they sync properly.
Anyone else familiar with this and know how to fix it?
Many thanks in advance!
P.S. - I can enter the contact on my iPad or iPhone and it works fine and syncs to the Mac but......
P.P.S. - I can edit existing contacts on my mbp, cannot create new ones
Last edited: Jun 30, 2020
Reactions:
mrmrwilliams
sergioarista
macrumors member
Jul 7, 2010
Apr 11, 2018
1,386
4,383
Damn you sir! I was happy to see another post in here and thought it might be a solution, well at least misery loves company. Welcome aboard.Same here...
georgembaker
macrumors newbie
Jan 1, 2021
Same for me.....however I have also noticed that there is always a blank contact card (listed as no name) at the bottom of my contacts list....you can open and edit it with your new contact details and create a new contact card that way.......this blank card will be re created at the bottom of your contacts every time you open your contacts even if you just delete it ......Obviously this is not the way it should work but at least it gets around the problem.
Reactions:
milleron and icanhazmac
Apr 11, 2018
1,386
4,383
Thanks for the post and it works that way for me as well.......Obviously this is not the way it should work but at least it gets around the problem.
BrianBaughn
macrumors G3
Feb 13, 2011
8,514
1,755
Baltimore, Maryland
See this current thread:
new contact failing
When I try to create a new card in Contacts, after entering a field or two, the card quits. The window lands in another card that looks as if it may have matched a short text sequence - but it may also be random. This happens when in the account that syncs, or All Contacts. However, if I chose...
forums.macrumors.com
Pam Clifton
macrumors newbie
Feb 7, 2021
I have the same problem. I pretended to send an email then told Mac that I wanted it kept as a contact and was then able to go to contact list and edit it to add other information and name of person. But that's just working around the problem. i would like to actually fix it. Never had any problem until just recently.New, old problem here, might have started back up again after last MacOS update to 10.15.5 on a 2017 MBP, the mail and contacts app are the front end for my work emails coming from google. iCloud is not involved.
Whenever I try to add a new contact I have about 10 seconds, whether I type anything or not, until the new contact window closes and I am back to the main contacts screen and there is a contact added to the bottom that says "No Name". A little internet research found a workaround where you disconnect from the internet till you are done entering contacts then reconnect and they sync properly.
Anyone else familiar with this and know how to fix it?
Many thanks in advance!
P.S. - I can enter the contact on my iPad or iPhone and it works fine and syncs to the Mac but......
P.P.S. - I can edit existing contacts on my mbp, cannot create new ones
Apr 11, 2018
1,386
4,383
I have had this issue come and go so it has to be something between Apple and Google... shocking I know.
I was having this problem and found out that if I click on "all iCloud contacts" I can enter new contacts without a problem.
mrmrwilliams
macrumors newbie
Feb 2, 2022
I am having this same issue, have been for well over a year. I keep expecting an update to fix this, but so far still an issue even as of today. I can create contacts on my phone, but not on my Mac. Very frustrating.
Reactions:
icanhazmac
DenverCoder9
macrumors newbie
Feb 4, 2022
I ran in to the problem yesterday.
My fix (including steps that failed on the off chance it was a combination):
Update OS (latest Big Sur in this case)
Run Onyx utility
(This part REALLY should have nothing to do with it working, but in case)
Created a new user to see if it was just a profile issue.
New user had no issues, so...
What actually fixed the issue:
Disabled Sync for Contacts
Rebooted
Enabled Sync for Contacts
My fix (including steps that failed on the off chance it was a combination):
Update OS (latest Big Sur in this case)
Run Onyx utility
(This part REALLY should have nothing to do with it working, but in case)
Created a new user to see if it was just a profile issue.
New user had no issues, so...
What actually fixed the issue:
Disabled Sync for Contacts
Rebooted
Enabled Sync for Contacts
Reactions:
milleron
milleron
macrumors member
Oct 23, 2014
Columbus, Ohio
Of everything suggested over the last two years, and counting, the first and only thing that has solved the problem for me is this suggestion to go to System Settings/Accounts/iCloud and on that list disable Contacts and then re-enable it.I ran in to the problem yesterday.
What actually fixed the issue:
Disabled Sync for Contacts
Rebooted
Enabled Sync for Contacts
I've tested it only a couple of times, but that's probably sufficient, because for every other suggestion over those last 2 years, it would fail during the very first attempt to enter a new contact if I persisted long enough in filling in different fields.
Although I don't exactly understand the logic that led you to it, I am SO grateful for this solution.
mrmrwilliams
macrumors newbie
Feb 2, 2022
Bummer... I tried 5 variations of this process... no dice. Same issue. Glad it worked for you though.Of everything suggested over the last two years, and counting, the first and only thing that has solved the problem for me is this suggestion to go to System Settings/Accounts/iCloud and on that list disable Contacts and then re-enable it.
I've tested it only a couple of times, but that's probably sufficient, because for every other suggestion over those last 2 years, it would fail during the very first attempt to enter a new contact if I persisted long enough in filling in different fields.
Although I don't exactly understand the logic that led you to it, I am SO grateful for this solution.
milleron
macrumors member
Oct 23, 2014
Columbus, Ohio
I'm pretty surprised. I'll test it again in a day or two to see if my success persists through another restart or two. I'll post results here.
And I'm also surprised that Apple has allowed this bug, whatever it is, to go unsquashed for years already. Deplorable.
And I'm also surprised that Apple has allowed this bug, whatever it is, to go unsquashed for years already. Deplorable.
Apr 11, 2018
1,386
4,383
I have found that if I hit the '+' to create a new contact and wait the 10 seconds until the windows closes it creates an entry at the bottom of the contacts list labeled 'no name'. I always create 10 or so of these as they can then be edited. It is the only workaround I have found.
Reactions:
BrianBaughn
rwintheiser
macrumors newbie
Nov 20, 2003
I had a similar problem, could not DELETE Groups from Contacts on my Mac. I went to iCloud (I'm synced) and was able to achieve it. Could the issue be around iCloud?
Gregg2
macrumors 604
May 22, 2008
6,648
Milwaukee, WI
Here's a guaranteed solution: don't make new friends.
Skeinjunkie
macrumors newbie
Jul 6, 2022
I did not encounter an issue until I upgraded the operating system to Catalina. The only solution working for me that I found, and the easiest, was suggested some years ago by someone on another site. I disconnect from the internet, do whatever I need to do in Contacts, including setting up and editing groups, and then I reconnect and my new contacts/edits are there. A pain, but it works. I think this is known as Murphy's law: When I actually had an Apple person on the phone who was very helpful with another issue, she asked if I had any other problems. Realizing I could not monopolize her time for the next 24 hours, I told her about this problem. As she already had access to my computer we tried to replicate the problem. The new entry saved just fine. Of course, the next day, I was back to disconnecting. . . . .
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