ThriveDesk - The best way to support your customers | Product Hunt
source link: https://www.producthunt.com/posts/thrivedesk
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ThriveDesk
The best way to support your customers
Hey hunters,
I am Parvez, founder of ThriveDesk and I am super pumped to introduce ThriveDesk here.
ThriveDesk is a customer support platform which was built with the intention to break the stigma that SMB cannot afford all-in-one, full featured customer support tool.
We have strived on building ThriveDesk from the scratch through bootstrapping and till date we have not taken a single penny as investment.
**😎 WHO'S THRIVEDESK FOR?** - SaaS - eCommerce - Education - Nonprofit
Here are just a few of its most powerful features: - Shared Inbox - Live Chat - Knowledge Base - Community - Collision detection - CSAT survey - Private note - and many more...
Use our software to answer customer queries fast and become a support-pro very quickly and without any difficulty.
We'd love to know what you think! 🤘🏻
I have few questions before subscribing:
1. Can it handle high volume emails and queries? 2. what is the highest limit on attachment size? 3. Does it have live Chat? 4. Is there a restriction on number of inboxes or email address one profile can open? 5. How many businesses can I manage under one account, will it get messy?
Appreciate your answers.
Cheers,
@fm_associates Glad you've asked. 1. Yes you can, we've few customers handing hundreds of conversation each day. 2. If you attach form ThriveDesk its 25MB but no limit on inbound email. 3. Yes, we do have Live Chat. 4. No, you can create unlimited Inboxes. 6. You can manage Inbox for different domain/businesses under one workspace. We've granular permission system so it won't get messy. Or you an use separate workspace for separate business.
Thanks.
I have been following ThriveDesk for quite a long now. It is interesting to see how they have grown over time. I am a fan of the WooCommerce integration it offers. For people who have ecommerce running on WooCommerce, ThriveDesk makes it extremely easy to check customer payment information within the support dashboard.
So good to see it getting launched on Product Hunt. Best wishes to ThriveDesk. 👍👍👍
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