

Spotify revamps in-app concert discovery with new Live Events Feed
source link: https://finance.yahoo.com/news/spotify-revamps-app-concert-discovery-134834655.html
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Spotify revamps in-app concert discovery with new Live Events Feed
Spotify is introducing a new feature that will allow users to better discover nearby events and concerts. The streaming service today announced it's replacing its in-app Concert Hub with a new Live Events Feed that will allow you to find favorite artists' events in your area in a way that's personalized to your own interests.
The update is only the first step towards a reimagined strategy around live events, Spotify says. The company notes it's aiming to further integrate event discovery into the app in the future, which could see in introducing new search tools, playlist formats, and other integrations into the app that will make event discovery an even larger part of the overall Spotify listening experience.
The company has been invested in concert discovery features for many years, as it first introduced a concert discovery feature back in 2015. Though Spotify doesn’t sell event tickets directly, it’s able to leverage its listening data and knowledge of a user’s location to suggest concerts to fans who may be interested in attending.
The new Live Events Feed continues to be powered by Spotify's existing ticketing partnerships, which had earlier fed listings into the Concert Hub. The company works with Ticketmaster, AXS, DICE, Eventbrite, See Tickets, and others to help source the event listings and direct users to purchase their tickets.
Image Credits: Spotify
But this system wasn't working as well as it should have been, it seems. In an interview published to the corporate blog, Spotify's Product Manager for Live Events Discovery Sam Sheridan, admitted that music fans would engage with artists on its platform but would leave the Spotify app when they wanted to buy tickets or follow the artists on social media in order to get event updates. That indicates Spotify's product wasn't doing enough to retain the users interested in live events from using its own app to make their ticket purchases.
Though Spotify doesn't disclose the details of its partnership agreements, this impacted its bottom line as Spotify earns affiliate commissions on the sale of tickets initiated in the app.
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