How 3 Companies Used Percona to Boost Performance, Availability, and Market Valu...

At Percona, we love collaborating with companies to achieve their goals – no matter how ambitious. With each new customer, we get the chance to apply our open source expertise and technology to solve complex and fascinating database challenges. We’re grateful to work with so many amazing companies and want to share some recent success stories.

Appsuite

Appsuite is a full-scale SaaS provider for hospitality businesses. The company serves as a customer relationship management solution, offering point-of-sale integrated CRM; loyalty, reward, and gift card programs; and online ordering applications. At the onset of COVID-19, Appsuite recognized that, in addition to helping their existing customers adjust to rapid changes resulting from the pandemic, there were new opportunities to create value as a SaaS provider. To expand their business and serve new segments, they needed to scale their operations to support customers with a maximum of 30 locations to those with 800 locations or more. 

The Percona Consulting team guided Appsuite through the design and implementation of a scalable, highly reliable open source database architecture. This included a move to Percona’s open source database software, Percona Server for MySQL. Appsuite continues to collaborate with Percona on critical support projects for their production database systems.

“Percona has the best engineers in the world. Percona provides us with immediate 24×7 access to world-class MySQL engineering support. Avoiding the need to directly hire a skilled DBA has saved us a considerable amount of money.” – Ross Hunton, Appsuite CTO

Otto Office

Otto Office is one of the largest business-to-business distance retailers for office supplies in Germany, specializing in mail-order sales, communications equipment, and office furniture to businesses and consumers. Their MySQL database cluster is the central point of their online sales system and requires a fast and reliable system architecture.

Otto Office was already using cluster functionality via Percona XtraDB Cluster to provide quick data synchronization over their different data centers, but they also wanted to improve database latency and architecture. Otto Office again partnered with Percona, this time to review their database environment and recommend improvements for making their cluster more stable, performant, and highly available, including tolerance of data center failure. Following this consulting engagement, Otto Office chose Percona to provide database support in case of an emergency.

“Percona consultants are database experts that focus on stable solutions. The expertise of the Percona consultants fitted perfectly with our team and led to good exchanges that found fast solutions.” – Sven Jacobsen, Director IT & eCommerce, Otto Office

BlaBlaCar

BlaBlaCar is the world’s leading community-based travel network. Headquartered in Paris, France, The company enables more than 100 million members to share rides across 22 countries via its website and mobile apps. To support customer demand for flexible commute scheduling, BlaBlaCar must maintain a fast and reliable system architecture.

Working closely with the Percona Support team, BlaBlaCar used MariaDB to implement performance improvements to increase the uptime of their mission-critical applications. BlaBlaCar chose Percona because of its transparency, unbiased nature, and dedication to the open source database world, believing that the DNA of Percona matches their philosophy of always “choosing the right tool for the job.”

“BlaBlaCar’s Database Reliability Engineering team and Percona share the same belief that unbiased open source database expertise provides great products and attractive communication. Percona Support offers us a guarantee to run our business safely and allows us to be focused on high-value areas.” – Maxime Fouilleul Engineering Manager for BlaBlaCar’s DBRE Team

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In summary, Percona’s open source expertise enabled:

• Appsuite to use MySQL to scale their business and expand their value in the market.
• Otto Office to make their MySQL-based central sales system more stable, performant, and highly available.
• BlaBlaCar to use MariaDB to improve their mission-critical application performance and uptime.

So what do you want to do? Our unbiased open source database experts are ready to roll up their sleeves and help you meet your goals too. Learn more about Percona support and services here.