Changing Enterprises (and individuals in them)

How to move ahead and seize opportunities by making elephants dance, pigs fly, etc.

Here are my notes studying for DevOps Institute’s DOL (DevOps Leader) V2.0 certification.

Yeah, I know it’s hard

Machiavelli’s book “The Prince”

“There is no greater …”

“You can’t spell CHALLENGE without CHANGE”.

Database of Targets

1. Do you have a database of your target audience?

2. Metadata about each person

   Response Tracking Systems

3. It helps if you have a way of tracking responses by specific individuals:

   • Who opened your email?
   • Who attended your Zoom call?
   • Who completed the training?

   That enables your team to conduct “AB experiments”. Instead of sending a communication to everyone at once, divide your send list into several groups, and send each group a slightly different title, to see which one generated the best response.

   Tracking indiviual responses enables you to send out reminders that are applicable.

Terms Defined

Terms mentioned in the curriculum are from various experts in organizational psychology:

12 Factor App

Agile Framework

Backlog Grooming (Agile ceremony)

Bateson Stakeholder Map

Gantt chart (timeline)

Guilds (from Spotify’s Squad Model)

Kolb’s Learning Style

Karpman Drama Triangle (Rescuer, Persecutor, Victim)

Mindset

Retrospectives (Agile ceremony)

SKIL Framework: Skills, Knowledge, Ideas, and Learning.

• https://devopsinstitute.com/about/about-the-skil-framework/

Top-down and bottom-up

Training from the Back of the Room — the 4 Cs (Connection, Concept, Concrete, Conclusion)

Wilber’s Quadrants

“Change is inevitible. Growth is optional” “Change begins at the end of your comfort zone” – Roy T. Bennett

References

https://medium.com/humans-of-devops/case-study-the-benefits-received-by-implementing-the-learnings-of-the-devops-leader-course-in-a-1c3172ff3ff

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Changing Enterprises (and individuals in them) was published on May 10, 2022.