I've never carried the machine in the backpack nor I've ever left heavy items on top of the lid. The marks on the screen can be wiped off with cloth but I'm afraid one day they will become permanent. Anyone else is experiencing the same problem? I'm planning to take the machine to Apple Store and see what they say.

I guess my answer won’t help you, but I’m experiencing the same with an iPad Pro with the Smart Keyboard Folio. But I do transport my iPad with the SKF folded, on my bag, every day. I have similar marks on the screen, they go away if I clean the screen, but over time, they are getting more persistent.

If some day I get a new iPad, I will probably put a clear glass over the screen. Or put a thin cloth between the screen and the keyboard.

The tolerances in the machine are very tight. Apple will say that it's perfectly normal for the keys to leave marks on the screen. To prevent marks, I use a RadTech screen protector on my keyboard. You don't have to, but it does help keep the screen clean. If you wipe the marks, don't use solvent, don't do it often, and don't wipe hard. You risk damaging the anti-glare coating.

It’s common with all MacBooks and iPads with Apple keyboard accessories. Shouldn’t be anything to worry about but definitely annoying which is why I leave my laptop open as much as possible ha.

Yup, common to see those. Just use a micro-fiber cloth to gently clean it. Don't do it hard or you'll scratch away the anti-glare.

Looks like your keys have left a ghost imprint onto the screen. Unfortunately, It's a design flaw. The screen doesn't have enough clearance, is in contact with the keyboard when closed, and gets marked. Over time the key marks may became permanent, as sweat, debris, oils, etc on my hands would have degraded the screen coating over time.
As suggested above, this will help but for a $3000+ laptop Apple should of fixed this flaw by now!?

irideti said:

I've never carried the machine in the backpack nor I've ever left heavy items on top of the lid. The marks on the screen can be wiped off with cloth but I'm afraid one day they will become permanent. Anyone else is experiencing the same problem? I'm planning to take the machine to Apple Store and see what they say.

View attachment 2002690

ISKOTB said:

Looks like your keys have left a ghost imprint onto the screen. Unfortunately, It's a design flaw. The screen doesn't have enough clearance, is in contact with the keyboard when closed, and gets marked. Over time the key marks may became permanent, as sweat, debris, oils, etc on my hands would have degraded the screen coating over time.
As suggested above, this will help but for a $3000+ laptop Apple should of fixed this flaw by now!?

That cloth looks awesome.

jav6454 said:

That cloth looks awesome.

Yes, I have a screen protector on now so I wipe the screen with whatever lol

Shaggymax Laptop Screen Protector. Microfiber that lies over keyboard in between uses.

ISKOTB said:

Looks like your keys have left a ghost imprint onto the screen. Unfortunately, It's a design flaw. The screen doesn't have enough clearance, is in contact with the keyboard when closed, and gets marked. Over time the key marks may became permanent, as sweat, debris, oils, etc on my hands would have degraded the screen coating over time.
As suggested above, this will help but for a $3000+ laptop Apple should of fixed this flaw by now!?

It's ridiculous that this problem still persists. I guess these notebooks are still designed by morons.

doboy said:

It's ridiculous that this problem still persists. I guess these notebooks are still designed by morons.

I guess

Every Macbook I've used in the last 12 years has had this. If anything I'm surprised I don't see it on my 14" yet, but it is only a few weeks old so I expect it will come in due course.

But then my 2010 15" matte display visibly degraded after about 18 months, I had it replaced once and the second did the same. So compared to that a few keyboard smudges are nothing.