Learn how to enable and use Microsoft Teams in your contact centre on May 11 wit...

Sunday, 01 May 2022 11:55

Learn how to enable and use Microsoft Teams in your contact centre on May 11 with Enghouse

WEBINAR INVITE: Enghouse Interactive shows how easily you can enable and use Microsoft Teams in your contact centre in this free webinar on May 11 at 12pm AEST, 2pm NZT, 10am SGT.

If you use Microsoft Teams - and if you have Office 365 then it's a good chance you are - and you have a contact centre, here's a webinar for you.

In fact, this webinar is customer-centric, featuring panellists from Maurice Blackburn Lawyers in Australia and Whangarei District Council in New Zealand talking about their own real and recent projects to enable Microsoft Teams in their contact centres. They will talk about things they'd recommend as most critical for IT and CX professionals planning a Teams contact centre migration.

Speakers include Whangarei District Council IT project manager Roxanne Manlangit, Maurice Blackburn Lawyers service delivery manager Jasmine Lim, and Microsoft customer success manager David Ollason. The session will be facilitated by Enghouse Interactive head of channel sales Richard Winterburn.

Enghouse Interactive is a subsidiary of the Canadian-listed Enghouse Systems which has over 35 years of experience in customer interaction, customer experience, and contact centres with thousands of customers globally. It is in the top 1% of the Microsoft partner ecosystem and provides a tightly integrated - and Microsoft certified - contact centre solution for Microsoft Teams.

Join the webinar to learn how you can leverage Microsoft Teams to move your contact centre to the cloud, using the software you're already comfortable with, and remove your risky, aging, on-premises PABX platforms - and to hear from real organisations and real customers how they've achieved it.

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ENABLING MICROSOFT TEAMS IN THE CONTACT CENTRE

If you're looking at enabling Microsoft Teams for your contact centre, you should bookmark this webinar.

Marketing budgets are now focused on Webinars combined with Lead Generation.

Our panellists from Whangarei District Council (NZ) and Maurice Blackburn Lawyers (Aus) were closely involved in recent projects to enable Microsoft Teams for their own contact centres.

They have kindly agreed to join Enghouse and Microsoft to talk about some of the things they would recommend as most critical for IT and CX professionals planning a Teams Contact Centre migration.

Date: 11 May 2022
Time: 12pm AEST | 2pm NZST | 10am SGT

We look forward to having you join us. Please click the button below to register.

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