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Multiple sites showing down/under maintenance
source link: https://jira-software.status.atlassian.com/incidents/gms0m979jxbr
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Multiple sites showing down/under maintenance
Multiple sites showing down/under maintenance
Incident
Report for Jira Software
A small number of Atlassian customers continue to experience service outages and are unable to access their sites. Our global engineering teams are working 24/7 to make progress on this incident. At this time, we have rebuilt functionality for over 35% of the users who are impacted by the service outage, with no reported data loss. The rebuild stage is particularly complex due to several steps that are required to validate sites and verify data. These steps require extra time, but are critical to ensuring the integrity of rebuilt sites. We apologize for the length and severity of this incident and have taken steps to avoid a recurrence in the future.
Posted 2 days ago. Apr 11, 2022 - 15:34 UTC
A small number of Atlassian customers continue to experience service outages and are unable to access their sites. Our global engineering teams are working 24/7 to make progress on this incident. At this time, we have rebuilt functionality for over 35% of the users who are impacted by the service outage, with no reported data loss. The rebuild stage is particularly complex due to several steps that are required to validate sites and verify data. These steps require extra time, but are critical to ensuring the integrity of rebuilt sites. We apologize for the length and severity of this incident and have taken steps to avoid a recurrence in the future.
Posted 2 days ago. Apr 11, 2022 - 12:11 UTC
A small number of Atlassian customers continue to experience service outages and are unable to access their sites. Our global engineering teams are working 24/7 to make progress on this incident. At this time, we have rebuilt functionality for over 35% of the users who are impacted by the service outage, with no reported data loss. The rebuild stage is particularly complex due to several steps that are required to validate sites and verify data. These steps require extra time, but are critical to ensuring the integrity of rebuilt sites. We apologize for the length and severity of this incident and have taken steps to avoid a recurrence in the future.
Posted 2 days ago. Apr 11, 2022 - 08:27 UTC
We continue to work on the resolution of the incident for a number of our Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery, and Opsgenie Cloud customers. We can confirm this is not impacting all customers but remains a high priority for Atlassian as our dedicated team of SMEs work 24/7 to restore the sites as soon as possible. We will provide more detail as we progress through resolution.
Posted 7 days ago. Apr 06, 2022 - 12:05 UTC
We continue to work on the resolution of the incident for a number of our Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery, and Opsgenie Cloud customers. This continues to be a high priority for Atlassian, and while we have made progress, these applications still remain unavailable for some customers. We will provide more detail as we progress through resolution.
Posted 7 days ago. Apr 06, 2022 - 06:14 UTC
We continue to work on the defined processes to the resolution of the issues impacting some customers of: Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery, and Opsgenie Cloud. We are progressing through the stages defined and will continue to update this StatusPage as further details become available. We will provide more detail as we progress through resolution.
Posted 8 days ago. Apr 06, 2022 - 00:09 UTC
We have defined two processes to resolution of the issues impacting some customers of: Jira Work Management, Jira Service Management, Confluence, Jira Software, Atlassian Access, Jira Product Discovery and Opsgenie Cloud. These processes each involve multiple stages of work. We are currently working on the processes and will update Statuspage again in one hour. We will provide more detail as we progress through resolution.
Posted 8 days ago. Apr 05, 2022 - 18:41 UTC
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