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After update to 8.4.2 the new "Unity Lights" watch face is missing

 2 years ago
source link: https://forums.macrumors.com/threads/after-update-to-8-4-2-the-new-unity-lights-watch-face-is-missing.2334416/
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After update to 8.4.2 the new "Unity Lights" watch face is missing

mbirth

macrumors newbie

Original poster

Sep 11, 2016

With watchOS 8.4.1 I was happily using the "Unity Lights" watch face on my AW7 Nike edition. However, after installing today's update to watchOS 8.4.2, the watch face is gone from the watch.

I can still see and configure it in the Watch app on my phone (updated to 15.3.1), but it's completely gone from the watch. It doesn't even appear in the watch face editor (on the watch).

Same happened to a friend with also an AW7 Nike edition and also to my wife's AW5 Nike edition. Other editions seem not to be affected.

(I've also read from 2 people that now only see a dot and the seconds hand. But that is on non-Nike edition watches.)

Can anybody with a Nike edition watch confirm this, too?

EDIT: Deleting and re-adding the watch face as mentioned here didn't work for me.

EDIT2: So far it seems to be these models that are affected:

* AW7 Nike
* AW5 Nike
* AW6 Standard
Last edited: Yesterday at 8:02 AM

Reactions: schilly007

mjs916

macrumors regular

Apr 1, 2018

Sacramento, CA

My update just finished. I did not have the Unity Lights face set prior to the update.

I am able to add/use the Unity Lights face as expected on an Apple Watch Nike SE.

schilly007

macrumors newbie

Feb 11, 2022

Ireland

Have exactly the same issue. All other watch faces working fine so far

ahmoda

macrumors newbie

Jul 7, 2010

I have the same problem but my watch is AW6 normal edition not Nike.

mbirth

macrumors newbie

Original poster

Sep 11, 2016

I made a report in Feedback Assistant about this. My reference id is FB9896217. If you also have this issue, please do make a report, too. (On your phone, type this into the Safari URL bar and open it: applefeedback:// )

schilly007

macrumors newbie

Feb 11, 2022

Ireland

Just had a chat with the Apple Support, after basic troubleshooting steps they only recommended to remove the watch and set it up again...bit drastic in my opinion for one watch face which isn´t working.
Actually tried most of the available watch faces and the are okay.
Could it be the fact that the unity watch face is using the "2D ray tracing" ?
If I understand right it´s the first time used in a watch face..
www.macworld.com

Apple launches Unity Lights watch face with groundbreaking 2D ray tracing

In celebration of Black History Month, Apple has launched a new Black Unity watch band and Unity Lights watch face.

www.macworld.com

www.macworld.com

mbirth

macrumors newbie

Original poster

Sep 11, 2016

Could it be the fact that the unity watch face is using the "2D ray tracing" ?
If I understand right it´s the first time used in a watch face..
In the case where people only see a yellow dot and the seconds hand, this might be the case.

However, in my case, I don't see anything about this watch face. As if it doesn't exist. Similar to the Hermès watch faces, which are included in the firmware, but disabled for non-Hermès models.

And yes, I also don't think unpairing/repairing will help as I've setup this watch only few weeks ago from a backup from my AW5 and repairing is basically the same.

mbirth

macrumors newbie

Original poster

Sep 11, 2016

Here's what the "New Watch Faces" banner should look like (left) and what it looks like on my AW7 now (right):
Screenshot 2022-02-11 at 16.17.55.png
incoming-4E028AEC-98D2-4562-A98A-C69CDCD669BC.PNG

schilly007

macrumors newbie

Feb 11, 2022

Ireland

It´s a super strange case. I can exactly reproduce the issue as you have it! Probably an update again next week😅
Well in the meantime we just use a different one anyway and wait for a fix.

Howard2k

macrumors 68040

Mar 10, 2016

3,347

2,561

I have the Nike SE. I still have the Unity face after 8.4.2.

jz0309

Contributor

Sep 25, 2018

5,151

14,759

Temecula, CA

I had this happen to me, reported it in the OS update thread. The face disappeared from the watch but was still on the app on the phone, I deleted it there and re-added from the face gallery and it is working again ...
#17

MagMan1979

macrumors regular

May 4, 2015

I had this happen to me, reported it in the OS update thread. The face disappeared from the watch but was still on the app on the phone, I deleted it there and re-added from the face gallery and it is working again ...
#17
Having the exact same problem on my AW5 Sport edition, and attempted the same troubleshooting steps you did on my customized Unity Lights + Complications face, no dice... I see the white second hand and complications, but a black dial area and no hour/minute hands.

Have tried adding other variants of the Unity Lights face, none of them show with the colours.

jz0309

Contributor

Sep 25, 2018

5,151

14,759

Temecula, CA

Having the exact same problem on my AW5 Sport edition, and attempted the same troubleshooting steps you did on my customized Unity Lights + Complications face, no dice... I see the white second hand and complications, but a black dial area and no hour/minute hands.

Have tried adding other variants of the Unity Lights face, none of them show with the colours.
well bizarre, you could do the suggested above unpair/re-pair but imho that's far too much trouble for a watch face.
You could try a reboot, or, wait for the next update, I'm sure it will be fixed

BaggieBoy

macrumors 6502a

May 29, 2012

UK

Same here,
AW5 standard.

DivineRapierH

macrumors newbie

Feb 11, 2022

Got same issue. AW6 standard version.
Problem still remains after reboot both watch and phone.

BaggieBoy

macrumors 6502a

May 29, 2012

UK

Deleting the watch face and adding it again brought it back for me.

Reactions: jz0309

BradPDX

macrumors newbie

Feb 5, 2019

Portland, OR

On my AW7, the Unity face went to grayscale. I tried adjusting the color setting on the watch and the phone app, no change. Removed and re-added face (it's still on the phone app), no change. Restarted AW, no change. I'm not going to un-pair/re-pair my AW just to fix this.

AFAIK the other watch faces work fine, only Unity is affected. Very odd.

jz0309

Contributor

Sep 25, 2018

5,151

14,759

Temecula, CA

On my AW7, the Unity face went to grayscale. I tried adjusting the color setting on the watch and the phone app, no change. Removed and re-added face (it's still on the phone app), no change. Restarted AW, no change. I'm not going to un-pair/re-pair my AW just to fix this.

AFAIK the other watch faces work fine, only Unity is affected. Very odd.
Try removing the face on the app on the phone and then re-add from the face gallery

t0rrent

macrumors newbie

Sep 4, 2015

London, UK

My boyfriend's Series 4 is now showing blank...on my Series 6 it's showing just fine after the update...this makes no sense whatsoever, but it doesn't surprise me since Apple's software quality has been going to hell in a hand basket for the past year or so...

bikejack

macrumors newbie

Nov 20, 2009

It depends on how you delete the watch face. You have to use the delete function that gives you the red circles with the minis sign. That way I was successful after several attempts using a different procedure.

mbirth

macrumors newbie

Original poster

Sep 11, 2016

It depends on how you delete the watch face. You have to use the delete function that gives you the red circles with the minis sign. That way I was successful after several attempts using a different procedure.
Sadly this still doesn't work on my AW7 Nike edition. I tried at least 10 times - adding the Unity Lights watch face, then deleting it via the "Edit" menu (where the red circles appear).

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