All direct download links for Surface firmware & drivers

2 thoughts on “All direct download links for Surface firmware & drivers”

1. Wim says:
   April 9, 2021 at 6:32 pm

   Do you have any idea how to get around a message saying “This hardware platform must be one of the following: Surface Pro 7. Aborting this operation..”

   I’m running it on my Surface Pro 7 that I bought around Christmas, and upgraded the OS from Windows Home to Windows Pro with a key I had. For some reason one of Microsoft’s system updates seems to have made the system information look strange..

   OS Name Microsoft Windows 10 Pro
   Version 10.0.19042 Build 19042
   Other OS Description Not Available
   OS Manufacturer Microsoft Corporation
   System Manufacturer OEMJL
   System Model OEMJL Product
   System Type x64-based PC
   System SKU OEMJL SKU Number
   Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
   BIOS Version/Date OEMJL 9.101.140, 10/20/2020
   SMBIOS Version 3.3
   Embedded Controller Version 255.255
   BIOS Mode UEFI
   BaseBoard Manufacturer OEMJL
   BaseBoard Product OEMJL Product
   BaseBoard Version Not Available
   Platform Role Slate
   Secure Boot State On
   PCR7 Configuration Bound
   Windows Directory C:\WINDOWS
   System Directory C:\WINDOWS\system32
   Boot Device \Device\HarddiskVolume1
   Locale United States
   Hardware Abstraction Layer Version = “10.0.19041.906”
   Time Zone Pacific Daylight Time
   Installed Physical Memory (RAM) 16.0 GB
   Total Physical Memory 15.6 GB
   Available Physical Memory 7.31 GB
   Total Virtual Memory 18.0 GB
   Available Virtual Memory 8.16 GB
   Page File Space 2.38 GB
   Page File C:\pagefile.sys
   Kernel DMA Protection On
   Virtualization-based security Not enabled
   Device Encryption Support Meets prerequisites
   Hyper-V – VM Monitor Mode Extensions Yes
   Hyper-V – Second Level Address Translation Extensions Yes
   Hyper-V – Virtualization Enabled in Firmware Yes
   Hyper-V – Data Execution Protection Yes

   Reply
   • danchar says:
     April 10, 2021 at 8:54 am

     Hi Wim,

     The “OEMJL” identifier indicates to me the device is a pre-release or Press eval unit that was never intended for sale. Where did you buy it?

     If it came in a real sealed box from Microsoft, that is quite concerning.

     The first thing I’d do is check the serial number on the device to see if it’s under warranty:

     https://mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty

     If it is, I’d start a ticket with MS support.

     If it isn’t, get in touch with the seller and ask them about it. If you can’t resolve it with the seller, reach out to the Surface Twitter, Instagram, or Facebook handles and let them know that you think you have a counterfeit or pre-release Surface. They may PM you an email address to contact who may offer to swap you for a brand-new real unit.

     In the meantime, I would disable secure boot, disable BitLocker, and backup your data.

     Cheers,

     Reply

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