“Why don’t you just fix [thing] already?”

The title of this post is a somewhat common gripe among users. Its obvious answer is that resources are limited and people were working on other things .

Duh! Not very helpful.

We need to dig deeper and find the implicit question, which is “Why wasn’t [thing that I care about] prioritized over other things?” This is a more accurate and useful question, so we can arrive at a more accurate and useful answer: because other things were deemed either more important or more feasible to fix by the people doing the work .

Why would other things be deemed more important? For bugs, it’s because they affect everyone and are trivially reproducible. The ones that get overlooked tend to be more esoteric issues that are not easily reproducible, or only affect niche use cases or hardware. Put bluntly, it’s appropriate that such issues are de-prioritized; it should be obvious that issues which affect everyone and are trivially reproducible are more important to fix.

Let’s step back a moment: in my experience, this is exactly the same as in closed-source software companies. Every piece of closed-source software has multi-generational bugs, baffling mis-features, and things that make you wonder, “jeez, why didn’t they fix this years ago?” Anybody who uses Windows, macOS, Android, or iOS can rattle off half a dozen examples instantly. So it’s not like FOSS is especially bad here.

Still, it’s still not a very satisfying answer if you have the esoteric use case or hardware that exposes you to an annoying issue.

However, it leads to one of the beautiful advantages of open-source: you can actually dig into the code and fix the issue yourself, then submit the fix! If you lack those kinds of technical skills, you can learn them, or maybe cajole a technically savvy friend into doing it. Or you can sponsor a developer to fix it, paying them directly. You can write a polite blog post about the issue to draw attention it. You have options.

These are all options you don’t have in the closed-source world, where your only option is to live with it until it happens to come to the attention of an executive, manager, or other decision maker who experiences it, or when user feedback indicates that it’s not as esoteric as originally believed. However this is totally random; you have no control over the process. Also, once this happens, engineers are pulled off other tasks and asked to fix the issue. So while it does eventually get fixed, no new engineers are ever hired specifically to fix little issues, so as a result the pace of development for everything else slows down a tiny bit.

The open-source world has a real advantage here, in my opinion. There are many more ways for users to get involved in fixing the problems that affect them.

So what a great time it is to fix some of the little annoying issues you’ve been living with forever! If you’re strapped for ideas, you can find some lists of bugs here . We make it really easy to compile KDE code from source, so you can get hacking. Check out https://community.kde.org/Get_Involved/development

So what are you waiting for? GET TO DA CODE!