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券商的突破之路：如何才能解决用户服务难点？ | 产品壹佰
source link: http://www.chanpin100.com/article/109700
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在券商全面普及自营APP实现完全线上化之后，服务能力不足，用户触点少，较少与用户沟通等问题广受诟病。近一年内，证券服务类移动端应用的日均活跃人数高达3957.3万人，日均使用时长高达4249.3万小时，其用户规模在APP所有行业中排名第37位。
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