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ECRM，到底怎么玩？
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ECRM，是指利用E化工具对老用户的分层精细运营和管理，加强对已购用户的黏度，提高复购率，提升利润。 传统CRM已经是一个完整的系统，以客户为中心的管理理念，贯穿于从决策到执行的方方面面。无论是决策层面的战略制定和战略调整，还是执行层面的策略制定、营销执行与服
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