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JPMorgan employees describe growing 'paranoia' as the company tracks their offic...

 1 year ago
source link: https://finance.yahoo.com/news/jpmorgan-employees-describe-growing-paranoia-190755788.html
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JPMorgan employees describe growing 'paranoia' as the company tracks their office attendance, calls, calendars, and more — with one worker even installing a 'mouse jiggler' to evade 'Big Brother'JPMorgan employees describe growing 'paranoia' as the company tracks their office attendance, calls, calendars, and more — with one worker even installing a 'mouse jiggler' to evade 'Big Brother'

Reed Alexander
Sat, May 28, 2022, 3:07 AM·3 min read
Jamie Dimon
JPMorgan Chase CEO Jamie Dimon. Employees at the bank say suspicion and fear are swirling over the firm's data-collection efforts.KENA BETANCUR/Getty Images
  • JPMorgan has developed a powerful data-collection tool to monitor its employees' activities.

  • Employees at America's largest bank fear what the data collection could mean for their jobs.

  • One staffer described a workplace where terms like "Big Brother" and "1984" have become commonplace.

At JPMorgan Chase, employees say watchful eyes are everywhere.

From concerns over the use of ID swipe data to track their comings and goings, to fears about how much further the bank's workplace surveillance extends, more than half a dozen current and former employees told Insider they're unsettled by the company's data collection.

Insider has learned that JPMorgan Chase built a powerful data-collection platform called the "Workplace Activity Data Utility" (or "WADU" for short) shortly before the advent of the coronavirus pandemic. It has inspired widespread suspicion and mistrust in the two years since, the workers said in interviews.

"Amongst a lot of people, you will hear the term 'Big Brother,' and you will hear the term '1984,'" said one current US-based employee with direct knowledge of the system's functionality.

"It's fostered paranoia. It's fostered distrust. And, to be honest with you, it's fostered a lot of disrespect," this person said. "There's a lot of sentiment around Chase that we're just a number. That's all we are."

A company official pointed Insider to language on the bank's intranet that says that the information WADU gathers is intended to shore up "business efficiency, resiliency and workplace health and safety" — and "may not be used for any other purposes," such as "employment action."

But employees said that they were largely unaware of such disclosures, and that, in practice, the bank does appear to have tied data collected in the system to employment action.

JPMorgan tracks a variety of data about employees

The bank tracks a variety of workplace-related data about hundreds of thousands of workers' communications and activities throughout the day.


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