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Knit API - 1 to Many API for all customer-facing Integrations | Product Hunt

 1 year ago
source link: https://www.producthunt.com/posts/knit-api
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1 to Many API for all customer-facing Integrations

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Hello Product Hunt,

I am the co-founder of Knit API along with Gaurav and Kunal. Not so long ago, as we were building our previous SaaS venture in HRTech, we recognized the importance (and the struggle) of scaling native integrations for our SaaS product. To remain relevant in the hypercompetitive space of HRTech, we integrated with 40+ apps across categories within months. Every closed deal required new integrations to be built ASAP.

Each of these ad-hoc integration requests took our engineering team’s focus away from the core product development for a few weeks up to a few months. Our CX and sales teams also spent significant time addressing integration related queries.

We soon recognized that this is a struggle faced by most SaaS companies out there. And SaaS founders like us are looking for a solution that solves this problem well.

So, we did what we knew good founders should - make something people want 🙂 In Jan 2023 we started building Knit - A unified API for B2B integrations.

Today, we are excited to share with the Hunters community that in this little time, with a highly talented team, we have not only built our product from scratch, but also added 20+ integrations with various HRMS/Payroll systems, ATS, and Slack & Teams.

Now, you need to integrate only once with the Knit API, and we will then build and maintain (& scale!) all your integrations for you.

With our initial offering, you get to offer your customers key integrations with top HR & recruitment tools like BambooHR, Rippling, Zenefits, SAP SuccessFactors, Lever, Greenhouse and many more. You can also build interactive Slack/Teams bot with Knit. We plan to keep expanding our existing catalog as well as include other categories to our integrations portfolio based on customer requests.

Our goal with Knit is simple: help SaaS businesses scale their integrations faster.

We enable this with cool features like — ➕ Webhook architecture for near real-time data syncs ➕ Push based data-sync model so no polling infrastructure is needed at your end ➕ Embeddable auth component which is built as a true web component for easy customizability ➕ Integration management dashboards to make it easier for your CX team to solve customer issues without getting engineering involved ➕ Passthrough requests to the source system for access to data fields we have not covered ➕ Ability to read and map custom fields in source systems via DIY dashboards for the frontline CX teams ➕ and many more…

So, what makes Knit different from other unified APIs in the market? Our secret sauce is the way we have architected a 100% event-based solution that does NOT store a copy of your customer data. Employee data being PII, this method of data handling can go a long way toward building trust among your customers, And when customers feel happy, you sign more deals, you get happy, and so we get happy 🙂

So if you’ve ever felt that limited integrations is a barrier to your expansion plan, or that you are stuck with limited resources to expand your integration portfolio, and are looking for a solution which has kept data security concerns at the forefront — you should definitely try Knit.

For more information, visit our — ✅ Documentation: https://developers.getknit.dev/ ✅ Integration catalog: https://www.getknit.dev/integrat...

Finally, the entire Knit team is here for you to get your queries solved. Feel free to ask any question you may have about the product or integrations in general.


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