A dentist joins Amy Gallo to ask a behavioral scientist about the fundamentals of sound decision making: when to use a process, how to handle resistance to a call you’ve made, and making peace with a tough call.

We need actionable, useful feedback to grow and advance professionally. But our guest, an aerospace engineer, hasn’t received any of that for years, and she feels like she’s missing out on information that would clarify her standing at her company and secure her future success there. We bring in Ella Bell, an expert on interpersonal communication and organizational behavior, to offer advice, including suggestions on how to respond to, make sense of, and act on feedback you receive.

What’s a project charter? Why does this one person keep trying to derail our progress? Are our planning meetings effective? How do I actually get people to follow through? Figuring out how to successfully manage a project can make any professional’s head spin. One woman, new to this type of work, shares the challenges she’s already facing, including uncertainty, interpersonal conflict, and lack of responsiveness from the team. And an experienced project manager shares tips for motivating and influencing others, communicating effectively, and solving problems.

Everyone at work has their own priorities, concerns, and agendas, and knowing what those are allows us to navigate meetings and projects more deliberately and successfully. Organizational psychologist Madeleine Wyatt explains the interrelated skills that enable us to influence others, in conversation with a transportation planner who’s trying to figure out how to maneuver her way up in an often-exclusionary, male-dominated industry.