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漫谈CRM体系化建设4：如何服务客户
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《漫谈CRM体系化建设》系列共分五篇，前三篇讨论了企业客户管理的基本业务问题和新客户开发管理问题，以及如何进行客户分析并实现精准营销留住客户。本文是第四篇，讨论客户服务与系统建设相关问题。 四、如何服务客户 如果我们将企业的客户按照下单频次和客单价两个维度切分
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